Pizza Spirit LLC is a family-owned pizza eatery and delivery service serving Ridgecrest, CA, and surrounding areas. We specialize in crafting fresh, flavorful pizzas with hand-tossed dough, homemade sauce, and premium toppings—from classic cheese and pepperoni to creative specialty pies. Our mission is to make mealtime easy and satisfying, offering fast, reliable delivery, easy online ordering, and transparent service that puts customers first.
 
Your privacy is a top priority, and this page outlines how we collect, use, and protect your data when you browse our website, place orders, or interact with our services. We adhere to strict data protection standards to ensure your personal information remains secure.
 
 

Comments

 
When visitors leave comments on our site (e.g., pizza reviews, delivery feedback, or general inquiries), we collect the data shown in the comments form (name, email address, comment content) along with your IP address and browser user agent string. This information helps us detect and prevent spam, ensuring our comment sections remain a genuine space for customer feedback.
 
An anonymized string (hash) created from your email address may be shared with the Gravatar service to check if you have a Gravatar profile. Gravatar’s privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your Gravatar profile picture (if applicable) will be visible to the public alongside your comment.
 
 

Media

 
If you upload images to the website (e.g., photos of your ordered pizza for reviews, event collaborations, or customer spotlights), avoid uploading images with embedded location data (EXIF GPS). Visitors to the site can download and extract location data from images, which may compromise your privacy. We recommend removing EXIF data from images before uploading.
 
 

Cookies

 
We use cookies to enhance your browsing and ordering experience—all cookies comply with data protection regulations. Here’s how we use them:
 
  • Comment Cookies: If you leave a comment, you may opt to save your name, email address, and website in cookies for convenience. These cookies eliminate the need to re-enter your details for future comments and expire after one year.
  • Temporary Login Check Cookies: When you visit our login page (to access your account, track orders, or save favorite pizzas), we set a temporary cookie to verify if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
  • Login & Preferences Cookies: If you log in to your account, we set cookies to store your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for one year. Selecting “Remember Me” extends your login persistence to two weeks; logging out removes login cookies.
  • Order & Shopping Cart Cookies: We use cookies to retain your shopping cart items and order details during your visit, ensuring you can continue browsing without losing your selected pizzas or sides. These cookies expire after 30 days if you do not complete your order.
  • Editor Cookies: If you edit or publish content on the site (e.g., updating a review or submitting a customer story), an additional cookie is saved in your browser. This cookie only includes the post ID of the content you edited (no personal data) and expires after 1 day.
 
 

Embedded Content from Other Websites

 
Our website may include embedded content (e.g., pizza preparation videos, customer testimonial clips, or maps to our physical location) from third-party sites (e.g., YouTube, Google Maps). Embedded content from these sites behaves identically to visiting the third-party website directly.
 
These third-party websites may collect data about you (e.g., browsing activity), use cookies, embed additional tracking tools, and monitor your interaction with the embedded content. If you are logged in to the third-party site, they may link your interaction to your account. We have no control over third-party data practices and encourage you to review their privacy policies.
 
 

Who We Share Your Data With

 
We only share your data in limited, privacy-focused circumstances to fulfill orders and improve our services:
 
  • Delivery Partners: We share necessary order details (delivery address, contact number, order items) with trusted local delivery partners to ensure your pizza arrives hot and on time. These partners are contractually obligated to protect your data and only use it for delivery purposes.
  • Payment Processors: Your payment information (e.g., credit card details) is shared with secure third-party payment processors (e.g., Stripe, PayPal) to process transactions. We never store full payment details on our servers.
  • Password Reset: If you request a password reset, your IP address is included in the reset email to verify the request’s legitimacy and prevent unauthorized access to your account.
  • Legal Compliance: We may disclose your data if required by law (e.g., to comply with a subpoena) or to protect our rights, property, or the safety of our customers and staff.
 
We never share your personal data with unrelated third parties for marketing or commercial purposes without your explicit consent.
 
 

How Long We Retain Your Data

 
  • Comments & Metadata: Comments and their metadata (e.g., timestamp, IP address) are retained indefinitely. This allows us to automatically approve follow-up comments from you, rather than holding them in a moderation queue.
  • User Account Data: For registered users (e.g., those with accounts to track orders, save favorites, or manage delivery addresses), we store the personal information you provide in your profile (name, email, phone number, delivery addresses) until you request account deletion. You can view, edit, or delete your personal data at any time (except your username, which cannot be changed). Our administrators may also access and edit this data to assist with account issues or order fulfillment.
  • Order Data: We retain order details (purchase history, delivery information, payment confirmation) for 7 years to comply with tax and legal requirements, and to facilitate returns, refunds, or quality-related inquiries.
 
 

What Rights You Have Over Your Data

 
If you have an account on our site or have left comments, you have the following rights regarding your data:
 
  • Access: Request an exported file of the personal data we hold about you, including account details, comment history, and order records.
  • Erasure: Request that we delete any personal data we hold about you, except for data we are legally obligated to retain (e.g., order records for tax purposes).
  • Correction: Update or correct any inaccurate personal data in your account (e.g., outdated delivery addresses, contact information).
  • Objection: Object to the processing of your data for non-essential purposes (e.g., marketing communications, if applicable).
 
To exercise these rights, contact us at fine@pizzaspirit.shop with your full name and associated email address. We will respond to your request within 30 business days.
 
 

Where Your Data Is Sent

 
Visitor comments may be screened through an automated spam detection service to filter out malicious or irrelevant content. No personal data is shared with this service beyond what is necessary for spam detection, and the service does not store your data permanently.
 
Additionally, order data (e.g., delivery location, order time) may be shared with our internal analytics tools to improve our menu offerings, delivery routes, and customer service—this data is anonymized to protect your privacy.